Returns & Exchange
At Hayyat, we prioritize customer satisfaction and want you to be pleased with every purchase. If you receive a defective or incorrect item, you may return it by providing a written reason within 24 hours of receipt.
Eligibility for Return:
- Items must be unused, in their original condition, and packaging.
- A receipt or proof of purchase is required.
Sale Items:
- Refunds are only available for regular-priced items. Sale items are non-refundable.
Order Cancellation & Liability:
- Hayyat reserves the right to cancel any order. We are not liable for delays or cancellations due to circumstances beyond our control.
Exchange Policy:
- Exchanges are available only for defective or damaged items. Contact us at hayyatapparel@gmail.com within 72 hours of delivery to request an exchange for the same item.
Shipping Costs:
- You are responsible for return shipping costs, which are non-refundable. If you receive a refund, the return shipping cost will be deducted.
Shipping Time:
- Shipping times for exchanges may vary based on your location. We recommend using a trackable shipping service or purchasing shipping insurance, as we cannot guarantee receipt of returned items.